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FAQ

Common Questions

Do most kids love ice cream? Yes! And your kids will love their monkey bars! Whether they are climbing and swinging all over them, or just hanging out, children from toddlers to tweens all have tons of fun on our climbing frames.

Our monkey bars are designed to fit as many gardens as possible. We have a range of sizes to suit your backyard, including the The Original, The Compact and X-Range. Check the product page for measurements.

Yes, very easy. We made sure that you have as little work to do as possible. Your frame will come with all the tools you need and simple assembly instructions.

All our frames are painted in our distinctive Growplay blue and silver colours, part of our individual brand identity.

‘Freestanding’ means your climbing frame can be easily erected and moved around your yard without the need to dig holes in your lawn or use concrete. Use the provided spiral ground anchors for soft ground (sand, soil) or the ground spikes for firm ground (clay, rubble).

Our monkey bars are sturdy and strong, and will support an adult.

Growplay Monkey Bars have been structurally engineered and load tested to hold over 950kg, with up to 10 children at one time.

Your Growplay Monkey Bars are a high quality product made of powder coated, double galvanised steel, with the steel frame backed by a 5 year warranty and all accessories with a 1 year warranty.

Installation & Setup

If you are having trouble setting up your Monkey Bars download a copy of our digital instructions here.

Yes, the monkey bar section of the frame is height adjustable from 1.3m to 2.3m.

It is important to erect your frame on a flat and level soft surface like grass. Our frames cannot be installed on a slope. If the frame is unstable, then it is not level or has not been assembled correctly. Check the level of your lawn, and re-check your installation. Get the ‘grub’ screws nice and tight, but never use an extension bar or hammer. If you are still having trouble, please call us.

Yes there should be some movement in the frame, but it should never be loose. Make sure all screws are done up tight, they are designed to bite into the steel tubing. Don't be afraid of overtightening - the tighter the better!

Shipping & Delivery

Shipping cost can be calculated on the cart page or at the checkout prior to paying for your order. Simply enter your address and the delivery fee will be calculated and displayed.

Standard delivery takes 2-3 days for most locations.

Your Growplay set will arrive flat packed in boxes.

Sorry, but we don’t offer a pick-up option. Our monkey bars are all dispatched from our fulfilment centres and delivered to your door.